fundamental rule for you to follow for all maintenance
appropriate force commanders, the QA manual takes
is that TECHNICAL SPECIFICATIONS MUST BE
precedence. Such conflicts should be reported to the
MET AT ALL TIMES.
The instructions contained in the QA manual apply
Prevention is concerned with regulating events
to every ship and activity of the force. Although the
rather than being regulated by them. It relies on
requirements are primarily applicable to the repair and
eliminating maintenance failures before they happen.
maintenance done by the force intermediate
This extends to safety of personnel, maintenance of
maintenance activities (IMAs), they also apply to
equipment, and virtually every aspect of the total
maintenance done aboard ship by ship's force. In all
cases, when specifications cannot be met, a departure
Knowledge is obtained from factual information.
from specifications request must be completed and
This knowledge is acquired through the proper use of
data collection and analysis programs. The maintenance
Because of the wide range of ship types and
data collection system provides maintenance managers
equipment and the varied resources available for
unlimited quantities of factual information. The
maintenance and repair, the instructions set forth in the
e x p e r i e n c e d maintenance manager provides
QA manual are general in nature. Each activity must
management with a pool of knowledge. Correct use of
implement a QA program to meet the intent of the QA
this knowledge provides the chain of command with the
manual. The goal should be to have all repairs conform
tools necessary to achieve maximum shipboard
to QA specifications.
Special skills, normally not possessed by
production personnel, are provided by a staff of trained
personnel for analyzing data and supervising QA
The basic thrust of the QA program is to ensure that
you comply with technical specifications during all
work on ships of both the surface fleet and the submarine
The QA program provides an efficient method for
force. The key elements of the program are as follows:
gathering and maintaining information on the quality
characteristics of products and on the source and nature
Administrative. This includes training and
of defects and their impact on current operations. It
qualifying personnel, monitoring and auditing
permits decisions to be based on facts rather than
programs, and completing the QA forms and
intuition or memory. It provides comparative data that
will be useful long after details of particular times or
Job Execution. This includes preparing work
events have been forgotten. QA requires both authority
procedures, meeting controlled material
and assumption of responsibility for action.
requirements, r e q u i s i t i o n i n g material,
A properly functioning QA program points out
conducting in-process control of fabrication and
problem areas to maintenance managers so they can take
r e p a i r s , testing and recertifying, and
appropriate action to accomplish the following:
documenting any departure from specifications.
Improve the quality, uniformity, and reliability of
the total maintenance effort.
The ever-increasing technical complexity of
Improve the work environment, tools, and
present-day surface ships and submarines has spawned
equipment used in the performance of
the need for special administrative and technical
procedures known collectively as the QA program. The
Eliminate unnecessary man-hour and dollar
QA concept is fundamentally the prevention of defects.
This encompasses all events from the start of
maintenance operations until their completion. It is the
Improve the training, work habits, and
responsibility of all maintenance personnel.
procedures of maintenance personnel.
Achievement of QA depends on prevention of
Increase the excellence and value of reports and
maintenance problems through your knowledge and
correspondence originated by the maintenance
special skills. As a supervisor, you must consider QA
requirements whenever you plan maintenance. The