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CHAPTER 2
QUALITY ASSURANCE
LEARNING OBJECTIVES
Upon completion of this chapter, you will be able to do the following:
Describe the responsibilities of personnel
8.
1.
Describe the purpose and goal of the Quality
Assurance (QA) program.
conducting tests and inspections.
2.
Identify the chain of command for a QA program
Discuss the requirements and procedures in
9.
and the responsibilities of personnel in the chain of
conducting a QA program inspection.
command.
10.
Recognize the contents and format of various QA
Describe QA personnel qualification requirements.
3.
forms and reports.
4.
Describe the operation of a QA program.
11.
Identify the steps in preparing various QA forms and
reports.
Identify the definitions of terms used in QA.
5.
12.
Recognize the contents and format of other forms
Describe the levels of essentiality.
6.
that are to be submitted in conjunction with QA
Identify the purpose of tests and inspections
7.
forms and reports.
associated with the QA program.
control (QC) program in your workspaces. It is
INTRODUCTION
important that you become quality conscious. To make
As you progress towards IC1 or ICC, your
any program successful, you will have to know and
responsibilities become more involved in quality
understand the QA program and obtain the cooperation
assurance (QA). You will be responsible for ensuring
and participation of all your personnel. This requires you
that the work performed by your technicians and by
to ensure that all tests and repairs conform to their
outside help is completed with the highest quality
prescribed standards. In addition, you as a supervisor
possible. Most of the personnel in the IC rating take
must train all your personnel in QC.
pride in the performance of their jobs and they normally
strive for excellence.
As the work group or work center supervisor, one
The QA program was established to provide
of your many responsibilities will be to ensure that all
personnel with information and guidance necessary to
corrective action performed is done correctly and meets
administer a uniform policy of maintenance and repair
prescribed standards. Improper performance of repairs
of ships and submarines. The QA program is intended
or installations could endanger the lives of personnel or
to impart discipline into the repair of equipment, safety
an expensive piece of equipment or cause another piece
of personnel, and configuration control, thereby
of equipment to fail prematurely. A well-organized QA
enhancing ship's readiness.
and inspection program will minimize the impact of a
moment of carelessness or inattention. This chapter will
The various QA manuals set forth minimum QA
familiarize you with the purpose, basic organization,
requirements for both the surface fleet and the
and mechanics of the QA program.
submarine force. If more stringent requirements are
imposed by higher authority, such requirements take
You may be assigned as a QA representative or
precedence. If conflicts exist between the QA manual
collateral duty inspector from time to time. As a work
and previously issued letters and transmittals by the
center supervisor, you will be responsible for the quality
2-1

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