Quantcast Personel Orientation
 

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Strictly adhering to the proper repair procedures will
CONTROLLED MATERIAL PETTY
almost entirely eliminate premature failures. You, as
OFFICERS
shop supervisor or work group supervisor, and
subordinate work center supervisors are responsible for
CMPOs are normally petty officers, E-4 or E-5, who
ensuring that the proper procedures are used in handling
are thoroughly familiar with controlled material
all repairable units.
requirements as outlined in the QA manual. They, too,
are trained and qualified by a QA supervisor. The QAO
will interview them, as he or she did for the SQCIs, to
see if they have a general knowledge of controlled
DEFINITIONS
material requirements.
As a supervisor, you need to be able to talk to your
The QA supervisor will give them a written test to
personnel about QA and have them be able to carry out
ensure that they have sufficient knowledge of controlled
your instructions properly and promptly. You need to
material requirements and procedures to carry out their
promote the use of words and phrases pertaining to
responsibilities effectively.
quality and related programs, thus improving the clarity
in your communication with them about QA. To do this,
you need to understand the terms frequently used
OPERATION OF A QUALITY
throughout the QA program. Each TYCOM's QA
ASSURANCE PROGRAM
manual and MIL-STD-109 has a complete list of these
Initiating an effective, ongoing QA program is an
terms, but the most frequently used terms are listed here:
all-hands effort. It takes the cooperation of all shop
QUALITY ASSURANCE. Quality assurance (QA)
personnel to make the program work. As the shop or
is a system that ensures that materials, data,
work group supervisor, you will be responsible for
supplies, and services conform to technical
getting the program rolling.
requirements and that repaired equipment performs
The key elements are a good personnel orientation
satisfactory.
program, a comprehensive personnel training program,
QUALITY CONTROL. Quality control (QC) is a
use of the proper repair procedures, and uniform
management function that attempts to eliminate
inspection procedures. When you have organized the
defective products, whether they are produced or
shop or work center and have placed all these elements
procured.
in practice, your QA program will be underway. These
elements are discussed in the following paragraphs.
ACCEPTANCE. Acceptance is when an authorized
representative approves specific services rendered
PERSONNEL ORIENTATION
(such as a repair or manufactured part).
CALIBRATION. This is the comparison of two
The best way to get the support of your personnel is
instruments or measuring devices, one of which is
to show them how an effective QA program will benefit
a standard of known accuracy traceable to national
them personally. Eliminating or reducing premature
standards, to detect, correlate, report, or eliminate
failures in repaired units and introducing high-reliability
by adjustment any discrepancy in accuracy of the
repairs will appreciable y reduce their workload, saving
instrument or measuring device being compared
them frustration and enhancing the shop or work group
with the standard.
reputation. This program, as any new program or change
to an existing program, will probably meet with
INSPECTION. This is the examination and testing
opposition from some shop personnel. By showing your
of components and services to determine whether
shop personnel the benefits of a QA program, you
they conform to specified requirements.
greatly reduce opposition to the change.
IN-PROCESS INSPECTION. This type of
inspection is performed during the manufacture and
repair cycle to prevent production defects. It is also
perfomed to identify production problems or
Repair procedures may be defined as all of the
material defects that are not detectable when the job
action required to return an equipment to its proper
is complete.
operating condition after a defect has been discovered.
Repair procedures include parts handling, disassembly,
INSPECTION RECORD. Inspection records
component removal or replacement, and reassembly,
contain data resulting from inspection actions.
2-8

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